Welcome to Dream Interiors Shop. These Terms and Conditions govern your use of our website and services. By accessing dreaminteriorsshop.com and making a purchase, you agree to be bound by these terms. We encourage you to read them carefully.
1. Website Usage and Access
Dream Interiors Shop provides an online platform for home decor enthusiasts seeking quality, aesthetically pleasing products to enhance their living spaces. Our website is designed for users who value:
- Curated home decor collections
- Quality craftsmanship and design
- Global shopping accessibility (excluding certain Asian countries and remote areas)
- Secure online transactions
2. Product Information and Descriptions
2.1 Product Categories
We specialize in home decor and furnishings including:
- Accent Rugs and Area Rugs
- Bath collections (towels, accessories, rugs & mats)
- Bedding sets and bedroom furniture
- Home fragrance products (candles, decorative objects)
- Lighting solutions (floor lamps)
- Seasonal decor and dorm essentials
2.2 Product Quality Commitment
Each product in our collection is carefully curated to meet our standards of aesthetic excellence and quality. We provide detailed product descriptions and images to help you make informed decisions.
3. Ordering and Payment Terms
3.1 Order Process
When you place an order, you are making an offer to purchase goods subject to these terms. We reserve the right to refuse service at our discretion.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Order Processing
All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is dispatched.
4. Shipping and Delivery
4.1 Shipping Methods
We offer two shipping options:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
- Free Shipping: Via EMS for orders $50+, delivered within 15-25 business days after shipment
4.2 Delivery Areas
We ship globally except for certain Asian countries and remote areas. Delivery times may vary based on location and customs processing.
4.3 Customer Responsibilities
You are responsible for:
- Providing accurate shipping address information
- Being available to receive deliveries
- Any additional customs fees or import duties in your country
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery date, provided:
- Items are unused and in original condition
- Original packaging and tags are intact
- Return request is made within the specified timeframe
5.2 Non-Returnable Items
For health and safety reasons, the following cannot be returned:
- Bath Towels and Bathroom Rugs & Mats
- Beauty products
- Opened or used Candles & Home Fragrances
- Doormats
- Final Sale, Clearance, or custom-made products
5.3 Return Process
Customers are responsible for return shipping costs unless the return is due to our error or defective products. Refunds are processed within 5-7 business days after we receive your return.
6. User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when making purchases
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Respect our intellectual property rights
- Comply with all applicable laws and regulations
7. Intellectual Property
All content on dreaminteriorsshop.com, including text, graphics, logos, and product designs, is the property of Dream Interiors Shop and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
Dream Interiors Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the purchase price of the products in question.
Our Commitment to You
At Dream Interiors Shop, we are dedicated to your complete satisfaction. We carefully curate our collections and stand behind the quality of our products. While we strive for perfection, we understand that sometimes returns are necessary, and we’ve designed our policies to be fair and transparent.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.
11. Contact Information
Dream Interiors Shop
3066 Weekley Street
San Antonio, TX 78212
United States
Email: [email protected]
Response Time: 24-48 hours during business days
Thank you for choosing Dream Interiors Shop. We’re honored to be part of your journey to create beautiful living spaces.
