Welcome to Dream Interiors Shop! We’re dedicated to bringing beautiful design directly to your doorstep. Below you’ll find answers to our most commonly asked questions about our products, delivery, returns, and more.

🛍️ Product Information

What types of products do you offer?
We specialize in curated home decor items including:
  • Area Rugs & Accent Rugs
  • Bedding Sets & Bedroom Furniture
  • Bath Towels & Bathroom Accessories
  • Decorative Objects & Home Fragrances
  • Floor Lamps & Lighting
  • Dorm Decor & Seasonal Items
What is your design aesthetic?
Our collection features style-conscious, coordinated home decor that blends timeless elegance with contemporary trends. Whether you’re a first-time decorator or design enthusiast, you’ll find pieces that transform your space into the home of your dreams.

🚚 Delivery & Shipping

Where do you ship from?
All orders begin their journey from our headquarters in San Antonio, Texas, where our team carefully packages each item with the same care we’d use for our own homes.
What shipping options are available?
We offer two convenient shipping options:
  • Standard Shipping – $12.95
    Perfect for when you need items sooner. Shipped via DHL or FedEx.
    Timeline: 1-2 days processing + 10-15 days shipping = 11-17 days total
  • Free Shipping
    Available on all orders over $50. Shipped via EMS.
    Timeline: 1-2 days processing + 15-25 days shipping = 16-27 days total
Do you ship internationally?
Yes! We proudly ship across the globe to bring style-conscious design to international customers. Please note that we currently cannot deliver to Asia and select remote areas due to shipping restrictions.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Our standard shipping options use premium carriers (DHL/FedEx) that provide reliable tracking throughout the delivery process.

💳 Payments & Accounts

What payment methods do you accept?
We accept the following payment methods for your convenience:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your financial details are safe with us.

↩️ Returns & Exchanges

What is your return policy?
We want you to be completely satisfied with your Dream Interiors Shop experience. Our straightforward return policy includes:
  • Returns accepted within 15 days of receipt
  • Easy return process
  • Dedicated customer support to assist you
What if my items arrive damaged?
We carefully package each item to ensure it arrives in perfect condition. However, if your items arrive damaged, please contact our customer service team immediately at [email protected] and we’ll happily resolve the issue.
How do I start a return?
To initiate a return, please email our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the simple return process.

🌍 International Orders

Are there any restricted shipping locations?
While we ship globally, we currently cannot deliver to Asia and select remote areas. During checkout, if your address falls within a restricted area, you’ll be notified before completing your purchase.
Will I have to pay customs or import fees?
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in your order total and are determined by your local customs office.

Still Have Questions?

Our friendly customer service team is here to help bring your dream home to life! Contact us at:

Email: [email protected]

We typically respond within 24 hours and are happy to assist with any additional questions you may have about our products, delivery, or your shopping experience.

Ready to transform your space with beautiful, coordinated home decor?

Start Shopping Now at Dream Interiors Shop